Frequently Asked Questions
Everything you need to know about bringing Fairchild quality into your home.
What is the typical delivery timeframe for furniture?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-4 weeks for transit and professional assembly in your home.
Do you offer international shipping?
Currently, Fairchild ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international destinations in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
How can I track my order?
Once your order departs our warehouse, you will receive an email notification with a tracking number and a link to our carrier's real-time tracking portal.
Are your wood products sustainably sourced?
Yes, we are committed to environmental responsibility. All Fairchild wooden furniture is crafted using FSC-certified timber and finished with low-VOC stains to ensure safety for your home and the planet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger purchases.